Successful Sales, Marketing and Services Begin with Modern Relationship Management

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Microsoft Dynamics 365

  • Customer Service
  • Sales
  • Smooth Design
  • Marketing
  • Business Central

Dynamics 365 Sales

Dynamics 365 Sales enables salespeople to build strong relationships with their customers and close sales faster. Nurture your sales from lead to order with insights that focus salespeople on next best actions, business process automation and management of accounts, contacts and tasks. Out-of-the-box relationships to leads, cases and other common business objects provide a 360- degree view of accounts and contacts.

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Dynamics 365 Customer Service

Dynamics 365 Customer Service ensures your business delivers the best customer service experience to your customers. Knowing your customers enables you to personalize each experience and optimizes your agents' productivity so you can earn customers for life.

Dynamics 365 Marketing

Dynamics 365 Customer Service ensures your business delivers the best customer service experience to your customers. Knowing your customers enables you to personalize each experience and optimizes your agents' productivity so you can earn customers for life.

With Microsoft Dynamics 365 Marketing, you can use sophisticated customer segmentation and intuitive drag-and-drop design to plan, implement and monitor personalized marketing campaigns that deliver results. You can use Dynamics 365 Marketing to:
  • Get a full overview of your sales and marketing engagement with individual customers
  • Deliver more personalized and engaging customer experiences
  • Measure and maximize your marketing ROI
  • Sell more, faster and increase customer lifecycle value
  • Identify valuable prospects based on dynamic, business-centric market segmentation
  • Create compelling customer experiences by combining emails, web content and social engagement
  • Rank, track and deliver high-quality leads with a range of ranking models, flexible flows and triggers
  • Create a consolidated view of the customer by sharing points of common interest, timelines and actions, and by ranking customers in terms of sales, marketing and service
  • Gauge real-time marketing profitability with Power BI dashboards and integrated business intelligence
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